At Masters Heating & Cooling Indianapolis, we believe your home should be more than just a place to sleep; it should be the space where you feel most confident and comfortable. That’s why we’re proud to offer professional HVAC, plumbing, and indoor air quality services throughout New Palestine. Whether your AC is blowing hot air, your furnace won’t kick on, or your water heater is ready for retirement, we’ve got the experience and tools to help—fast.
Our team doesn’t just show up with a fix. We bring genuine care, modern solutions, and a no-hassle approach that keeps things clear and simple. When you choose Masters, you’re choosing peace of mind, every step of the way. Let’s make your home work better for you. Call (317) 881-9074 today or contact us online to get started.
Getting to Know New Palestine
New Palestine is one of Indiana’s hidden gems. This close-knit community just outside Indianapolis offers small-town charm with big opportunities. Families love its strong school system, local parks, and safe streets. Residents and visitors alike enjoy relaxing weekends at Sugar Creek Township Park, local bites from eateries like Mozzi’s Pizza, and a friendly atmosphere that makes everyone feel at home.
We love serving the New Palestine area because the people here value hard work, honesty, and good service—values we share at Masters Heating & Cooling. Whether we’re working in a new subdivision or an older home that needs updated plumbing, we bring respect, professionalism, and a personal touch to every job.
Complete Plumbing Repair for New Palestine Homes
When plumbing problems strike, they often do so without warning. Whether it’s a leaking pipe, a stubborn clog, or an outdated water heater, the disruption to your daily routine can be frustrating. That’s why homeowners in New Palestine rely on our licensed plumbing professionals to step in with swift, accurate solutions. We approach every plumbing issue with care and precision, delivering long-term results you can count on.
- Water Line Services: Leak detection, pipe repairs, and replacements to prevent water damage and high bills.
- Sewage Pump Services: Repair and replace sewage pumps before they cause basement backups or messy emergencies.
- Water Heaters (Tank & Tankless): Expert service and replacement options to keep your hot water flowing.
- Fixture Repair & Replacement: From faucets that won’t stop dripping to toilets that won’t flush, we’ve got it covered.
- Water Treatment: Improve your home’s water with filtration systems and reverse osmosis installations.
- Garbage Disposal Services: Installations and repairs to keep your kitchen clean and functional.
- Bathroom Plumbing: Professional service for tubs, showers, sinks, and toilets.
- Sump Pump Services: Reliable sump pump solutions to protect your basement from flooding year-round.
New Palestine Cooling Repair to Beat the Heat
When the heat rolls into Hancock County, you need an air conditioning system that doesn’t miss a beat. We specialize in keeping New Palestine homes cool and comfortable with top-tier AC services. Whether you’re installing a new system or need a quick fix for an unexpected breakdown, our team is ready to help you chill out without the stress.
- AC Repairs: We respond quickly, diagnose accurately, and repair with precision.
- New AC Installation & Replacement: Whether you’re upgrading or building new, we match you with the right system.
- Preventative Maintenance: Regular inspections and tune-ups keep your system efficient and dependable.
- Ductless Mini-Splits: Ideal for homes without ductwork or for added zoned comfort.
- Packaged Units: A powerful, space-saving solution for both heating and cooling needs.
Trusted Heating Repair and Maintenance to Keep You Cozy
When cold weather sets in across New Palestine, a dependable heating system isn’t just nice—it’s necessary. Our heating services are designed to keep your system running at peak efficiency, so you stay warm no matter how low the temperature dips. Whether you need emergency furnace repair or want to explore high-efficiency heating upgrades, we’ve got your back.
- Furnace Repairs: Strange noises or no heat at all? Our pros fix it fast.
- System Upgrades & Replacements: High-efficiency systems lower energy bills and improve performance.
- Heat Pump Services: From repairs to new installs, we handle it all.
- Smart Thermostats: Save money and take control with remote access and automatic settings.
- Geothermal Systems: Eco-friendly comfort using the earth’s natural temperature.
- Boiler Services: Reliable service for both steam and hot water boiler systems.
Cleaner, Healthier Air with Indoor Air Quality Solutions

Many homeowners are surprised to learn that indoor air can be more polluted than the air outside. At Masters, we help New Palestine families enjoy fresher, healthier indoor environments with customized air quality solutions. Whether you’re combating allergens or concerned about mold and bacteria, we’ll help you breathe easier at home.
- Air Purifiers & Filters: Remove dust, allergens, and airborne contaminants.
- Humidity Control: Balanced moisture helps prevent mold and dry skin.
- Ventilation Upgrades: Keep air fresh and circulation consistent throughout your home.
- Zoning Services: Divide your home into zones for personalized comfort in every room.
- UV Light Purifiers: Destroy harmful pathogens using UV technology built into your HVAC system.
Commercial HVAC & Plumbing Repairs in New Palestine
Running a business means juggling a lot—and unexpected HVAC or plumbing issues shouldn’t be on your to-do list. That’s why Masters Heating & Cooling offers full-service commercial HVAC and plumbing support tailored to the needs of New Palestine business owners. From quick repairs to full system overhauls, we’re here to keep your operation moving without interruption.
- Commercial HVAC Installation & Repair: Scalable systems for small storefronts or large facilities.
- Preventative Maintenance Plans: Scheduled service that helps you avoid unexpected failures.
- Commercial Plumbing Services: From breakroom sinks to full-scale restrooms, we’ve got it covered.
- Emergency Service Response: Available when you need us most, to get you back up and running fast.
Book Trusted Service with Masters Heating & Cooling Today
At Masters Heating & Cooling, we’re proud to serve the New Palestine community with expert service, top-tier systems, and a commitment to your peace of mind. Whether you need help with a clogged sink, an underperforming AC, or a new heating system, we’re ready to help—quickly, professionally, and with care.
Call today at (317) 881-9074 or schedule service online to experience the Masters difference for yourself. We’re here to take care of the hard stuff—so you can get back to living comfortably in your New Palestine home.
Recent Jobs and Reviews in New Palestine, IN
Job Locations and Reviews
Completed routine cooling maintenance on residential HVAC system. Performed electrical diagnostics using digital clamp meter, recording amperage draw of 5 amps at outdoor condensing unit. Inspected and cleaned exterior condenser coil, removing accumulated debris including leaves, twigs, and organic matter from unit and surrounding drainage channels. Verified electrical connections and measured system voltage at 80 volts during testing sequence. All components operating within normal parameters upon completion of maintenance service.
Responded to warranty service call for condenser fan motor replacement. Upon arrival, confirmed motor failure and verified warranty coverage. Required replacement part was unavailable on truck and located in shop inventory. Documented existing HVAC system installation in basement mechanical space, including ductwork configuration, furnace unit, and associated plumbing connections for service records.
Completed air conditioning tune-up service including comprehensive system inspection and maintenance. Inspected evaporator coil and noted moderate dust accumulation on fins; inspected blower wheel assembly and housing, confirming proper condition and operation. All components found operational with routine wear consistent with normal use.
Completed full HVAC system replacement estimate for customer who previously received quote two years ago and initially opted for repair service. Customer now ready to proceed with complete system replacement and requested 60-month interest-free financing option. Documented existing electrical panel configuration and exterior equipment location with photos for replacement planning purposes.
Replaced existing tankless water heater unit with new Energy Star certified model, securing it to wall with proper mounting hardware. Reconnected all water supply lines, gas line connections, and electrical wiring, ensuring proper venting through ceiling penetration and verifying all connections for safe operation.
Responded to service call for tankless water heater displaying error code 45E indicating mixing valve failure. Performed diagnostic inspection of unit, documented internal components including solenoid valve assembly, copper supply lines, and control wiring harness. Photographed affected components and provided customer with assessment of required repairs and associated costs for approval before proceeding with work.
Conducted diagnostic assessment of HVAC system, including detailed inspection of heat exchanger coil/condenser components. Performed electrical testing using clamp meter, recording 15-amp reading on main circuit. Documented condition of internal components showing normal dust accumulation and minor wear consistent with system age.
