Emergency Service
<p>Heating, cooling, and plumbing emergencies happen when you least expect them. Contact the professionals at Masters Heating & Cooling to investigate and resolve the issues you're dealing with. We have the necessary skills and tools to fix your system so you can safely use it once again. Call us at (317) 881-9074 to get emergency HVAC or plumbing services in Central & Northeast Indiana.</p>

Expert Packaged HVAC System Services in Indianapolis, IN

Since 1980, Masters Heating & Cooling has delivered professional packaged HVAC solutions throughout Indianapolis — from Carmel to Greenwood and Fishers to Brownsburg. Our NATE-certified technicians provide fast, reliable installation, repair, and maintenance services for all packaged unit types. As a Factory Authorized Carrier® Dealer with over 40 years of experience, we ensure your system operates efficiently through Indiana’s humid summers and freezing winters.

Need packaged unit service? Schedule service today.

Residential packaged unit outside home

What’s a Packaged Unit?

Unlike traditional split HVAC systems where components are separated between indoor and outdoor locations, a packaged unit houses all heating and cooling components within a single cabinet. Traditional split systems place the air handler in a closet, crawl space, or basement with the condenser unit outside. Packaged units consolidate everything into one outdoor unit. These self-contained systems are typically installed on concrete pads adjacent to buildings or on rooftops, ideal for properties with limited interior space like manufactured homes or slab foundations.

What’s the Difference Between a Rooftop Unit and a Packaged Unit?

A rooftop unit (RTU) is a packaged unit installed on a roof, commonly seen on commercial buildings throughout Indianapolis. All RTUs are packaged units, but not all packaged units are RTUs. Many residential applications in central Indiana feature ground-level installation on concrete pads.

Types of Packaged Units for Residential & Commercial

  • AC packaged units: Provide cooling only, often paired with separate heating systems.
  • Gas/electric units: Combine an electric air conditioner with a natural gas furnace.
  • Heat pump packaged units: Transfer heat rather than generate it, providing both heating and cooling.
  • Dual-fuel units: Combine a heat pump with a gas furnace backup, automatically switching between electric and gas based on outdoor temperatures.

Is A Packaged Unit the Right Choice for My Home or Business?

Packaged HVAC systems offer several advantages for Indianapolis properties:

  • Saves indoor space: All components in a single outdoor cabinet free up valuable interior square footage.
  • Lower installation costs: Typically $3,500 to $7,500 installed, compared to $5,000 to $10,000 for comparable split systems.
  • Easier maintenance: All components in one location simplify our tune-up visits.
  • Quieter operation: With the entire system outside, operational noise stays outside too.

For smaller Indianapolis residences with limited space and no existing ductwork, ductless mini-splits provide another option with excellent efficiency ratings.

Why Choose Masters for Packaged Unit Installation & Repair?

Masters Heating & Cooling brings over four decades of HVAC excellence to every Indianapolis home and business. Our licensed, insured, and NATE-certified technicians are background-checked professionals who arrive in fully-stocked trucks. We offer upfront pricing, flexible financing options, and special discounts for military, veterans, and seniors. As Indianapolis’s Factory Authorized Carrier® Dealer since 1980, we provide premium equipment backed by 10-year parts warranties. Our labor warranties extend from one year on repairs to five years on new installations.

Masters Gets There Faster when you need packaged unit service in Indianapolis — call now!

Frequently Asked Questions

Yes, packaged units contain all components, including the air handler within a single cabinet. This differs from split systems where the air handler is installed separately indoors.

With proper maintenance, most packaged units last 10 to 15 years in Indianapolis’s climate. Carrier units typically reach the higher end of this range.

We recommend biannual maintenance — once in spring before cooling season and once in fall before heating season. Regular maintenance prevents breakdowns and can lower energy costs.

What Sets Us Apart

Discover The Difference When You Choose Masters

Carrier Factory Authorized Dealer

We employ certified technicians and provide extensive training to bring you the highest level of expertise.

Licensed, Professionally Trained Service Technicians

Our talented technicians are trained to service all brands.

NATE-Certified Technicians

Our team is certified by North American Technician Excellence (NATE), the largest nonprofit certification group for HVAC professionals.

Courteous, Conscientious & Dependable

When you call us for a service appointment, you can trust that our technicians will be polite and respectful of your home or business.

Ongoing Safety Training

The Masters Heating & Cooling team receives hands-on training to ensure they’re up to date on the latest industry standards and codes.

Fully Stocked Trucks

Our trucks have the necessary equipment so we're always prepared for heating, cooling, & plumbing service appointments.

Carrier Factory Authorized Dealer

We employ certified technicians and provide extensive training to bring you the highest level of expertise.

Licensed, Professionally Trained Service Technicians

Our talented technicians are trained to service all brands.

NATE-Certified Technicians

Our team is certified by North American Technician Excellence (NATE), the largest nonprofit certification group for HVAC professionals.

Courteous, Conscientious & Dependable

When you call us for a service appointment, you can trust that our technicians will be polite and respectful of your home or business.

Ongoing Safety Training

The Masters Heating & Cooling team receives hands-on training to ensure they’re up to date on the latest industry standards and codes.

Fully Stocked Trucks

Our trucks have the necessary equipment so we're always prepared for heating, cooling, & plumbing service appointments.

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Our Reviews

See What Your Neighbors Are Saying

Masters tech was incredibly knowledgeable and extremely helpful! I would absolutely use your company again! Thank you!

Vicki F.

Vicki F.

Masters provides great heating and air service. Their technicians are very professional. Masters is my first choice for heating and air.

Bernard C.

Bernard C.

Masters Heating & Cooling are the best. Friendly, prompt, and they explain everything to you. Best service!

Marsha S.

Marsha S.

Masters has installed new HVAC systems in 2 houses for me now, their service is prompt and friendly.

Jake S.

Jake S.

Friendly, no hassle experience. The technicians know their craft and clean up afterwards. Excellent company to do business with.

Robert T.

Robert T.